*job description:* this is a customer operations role supporting the na market. Customer facing role accountable for backlog management to support customer requirements and enable hps financial objectives. We put the customer’s experience at the center of everything we do.*responsibilities:* accountable for driving cross-functional metric actions and increase total customer experience (speed, predictability). Shipped not invoiced, frictionless, disputes, etc. *education and experience required:* first level university degree or equivalent experience. Typically, 2-4 years of related experience (e.g., supply chain, customer service, procurement, financial management).*knowledge and skills:* strong and assertive communication skills, with ability to convey impact messages clearly (verbal and written) s4-sap, order to cash processes knowledge are preferredintermediate knowledge of microsoft office (excel, powerpoint, etc.) Learn more about hp personal data practices at, (where applicable),, and .you can be yourself at hp.click to submit a request for support.
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