About usthe ksquare group was established in 2014 in dallas tx, we are an international company with a presence in different countries such as mexico, the usa, india, and dominican republic currently being more than 250 ksquarians and growing. Depending on the skills required by every project, the best professionals are selected to bring all their talent together to achieve mutual goals. The program manager is accountable forend-to-end delivery of complex digital transformation programsexecuted under ksquare's kite framework — ensuring speed, predictability, quality, governance, and business value realization across multiple workstreams, releases, and stakeholder groups.crm modernization (salesforce multi-cloud)data, analytics, and automation layersprogram governance & execution control~ discovery → design → build → test → go-live → hypercare → optimizationsponsor governance forumsscrum-of-scrums and release cadencesscope controlchange managementraid managementcrm core implementationintegration platforms (apis, middleware)data & analyticsomnichannel experiences (call center, digital, automation, bots)change management & adoptionmetrics-driven delivery managementown and publish program performance across:qualityuse data to steer — not to report after failure.drive change management in parallel with technical delivery:training8–12+ years leading large enterprise programs (not just projects)multi-stream digital transformation initiativescrm or core platform modernizationagile at scale (scrum, hybrid models)executive stakeholder managementsalesforce program delivery experience (multi-cloud environments)integration-heavy ecosystems (apis, middleware, legacy coexistence)driving adoption, not just system deploymentpmp or pg mp (preferred)agile certification (csm, safe, pmi-acp, or equivalent)salesforce knowledge/certification is a strong plus