5 months ago be among the first 25 applicants
we are a dynamic and forward-thinking company focused on delivering exceptional customer support services. As we continue to expand, we are looking for skilled individuals to enhance our talented team.
what you’ll do
* engage with customers through email, chat, and phone to provide swift, accurate solutions.
* maintain a positive, empathetic, and professional attitude to ensure a top-notch customer experience.
* accurately log and document customer interactions and resolutions.
* develop a deep understanding of our products and services to effectively resolve inquiries.
what we’re looking for
* 6 months to 1 year of experience in call center.
* strong communication skills and a customer-centric mindset.
* high school diploma or equivalent.
* proficiency in using computers, windows, outlook, and ms office.
* advanced english language skills.
what we offer
* competitive base salary of $18,500 mxn.
* attractive productivity bonuses.
* full legal benefits, including life insurance and grocery vouchers.
if you’re passionate about delivering outstanding customer experiences and ready to grow with us, apply now!
seniority level
* seniority level
entry level
employment type
* employment type
full-time
job function
* job function
other
* industries
outsourcing and offshoring consulting
referrals increase your chances of interviewing at contactpoint360 méxico by 2x
customer support representative - mexico
we’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ai.
#j-18808-ljbffr