job descriptiondigital solutions development and controllership supportmain responsibilitiescontrollership tools' support.development digital solutions to enhance user satisfaction.controllership process analysis.comply with targets and plans for new solutions.databases extraction data and report designcontrollership kpi's formulationsposition challengesinnovative thinkingproblem-solving skills to ensure that product or service issues are quickly addressed to ensure compliance of controllership month end close due dates.ensure high-level user satisfaction.internal relationsusers of controllership solutions (central and country users)controllership, planning, other central areasp&it (support and support delivery centers)gesexternal relationsges and p&it outsourcing suppliersneorisother technical consulting companiesposition requirements:language proficiency: top-notch oral, written, and interpersonal abilities.
(spanish and english).
areas of expertise: proven experience as a customer support specialist, preferably within a similar environment.technical skills required by role: accounting knowledge and advanced knowledge of microsoft office solutions, process analysis and use of databases.soft skills: multitasking with precision.
capacity to accept and utilize constructive criticism.