*your job*
the jr computer systems engineer will be responsible for the administration and support of networks, servers, and communication protocols, with a primary focus on the implementation of the manufacturing integration intelligence (mii) system throughout the plant.
his work will include ensuring the connectivity and integration of automatic connector assembly machines, manual assembly processes and molding processes, ensuring that the system works properly in all areas of manufacturing.
*our team*
*what you will do*
- assist with supporting the getpaid global user base.
expectations include owning the life cycle of submitted tickets, troubleshooting and resolving issues by using technical/critical thinking skills, monitoring/maintaining otc and interconnected systems, and identifying root causes and support trends to reduce/improve/prevent future user disruption.
- connect with the otc team and stakeholders to develop and maintain strong working relationships, optimize value, and internalize business strategies that support otc, kgs, and cfo visions.
actively listen and anticipate customers' future needs and incorporate into team strategies and priorities.
- partner with product team, global customers, vendors, third party consultants, and it teams to transform, implement technology solutions and lead projects that drive enhancements, efficiencies, and automation.
- elicit, analyze, and validate business requirements through various techniques (data analysis, process analysis, use cases, business rules definitions, etc.)
- have courage to challenge, escalate, embrace teamwork, work independently, be inclusive with differing cultures/opinions, be reliable and trustworthy.
- responsible for administrative needs for the overall system including security, users, configuration, integrations, and master reference data.
*who you are (basic qualifications)*
- knowledge of finance, accounting, and/or order to cash and accounts receivable processes.
- experience engaging with customers through soliciting, capturing, and critically thinking through requirements.
- use knowledge and data to understand business needs, efficiently convert requests into actionable assignments, and solve business needs while using good economic thinking.
- analytical experience, specifically around having a curiosity mindset and asking good questions to dig deep into business processes to define solutions.
- experience managing, prioritizing, and working simultaneously across multiple issues and concurrent projects without causing disruptions in deliverables, while providing reasonable customer communications about delivery dates, updates and managing expectations
*what will put you ahead*
- experience implementing and/or supporting enterprise erp or other large-scale projects (specifically in the accounting/finance/accounts receivable area).
- experience influencing and challenging peers and stakeholders to drive to common goals and solutions.
- experience working in agile based methodology (kanban, scrum).
- experience partnering with global end users.
- experience with servicenow, splunk, aws s3, moveit, powerbi, data lakes.
*who we are*
as a koch company, molex is a leading supplier of connectors and interconnect components that drives innovation in electronics and supports industries ranging from automotive to healthcare to consumption and data transmission.
the thousands of innovators who work for molex have made us a global leader in electronics.
thanks to our experienced staff, innovative products and cutting-edge technologies, we are able to offer a wider range of solutions to markets we have never reached.
at koch, employees can do what they do best to improve lives.
discover how our business philosophy helps employees realize their potential while creating value for themselves and the company.