Client profile: a diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences.the organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.position: shipping customer supportindustry: japanese shipping and cargo firmwork location: biñan lagunawork schedule: fixed day shift (8am to 5pm only)work setup: onsitesalary range: php 18,000 - php 25,000benefitsleave creditscompany christmas giftcompany sponsored eventsfree parkingopportunities for promotionpromotion to permanent employeehmogovernment mandated benefits13th month payjob requirementsbachelor's degree holder of any course, open to undergraduate.with or without experience are encouraged to apply.willing to undergo training.willing to work using emails and calls with customers.amendable to work onsite.amendable to attend face to face interview.job responsibilitiesact as the primary customer contact for shipping-related inquiries.provide order status updates, delivery confirmations, and shipment tracking information.arrange and coordinate domestic and international shipments with carriers and freight forwarders.prepare and verify shipping documents such as invoices, packing lists, bills of lading, and customs paperwork.monitor shipment schedules and track deliveries to ensure on-time arrival.resolve shipping issues, delays, damages, or discrepancies with carriers.recruitment process (face to face)initial interviewfinal interviewjob offer#j-*-ljbffr