.overviewweb operations manager role at novartis méxico.the web operations manager will support the execution of web projects within various cms platforms (drupal, nutanix, adobe experience manager).
the manager web operations will gather business needs from web delivery manager and translate those requirements into the features available in the wcda realm.locationlocation: mexico city.
this role is based in mexico city; novartis is unable to offer relocation support.
please only apply if this location is accessible for you.key responsibilitiesproficiency in cms platforms such as drupal, adobe experience manager, and nutanixauthor, edit, and organize content within cms platformsorganize and coordinate the content author teams to incorporate forms, integrating with sfmc/databases, seo requirements, layout requirements, among other features required by the marketing teamcoordinate with it, site provisioning and domain definitioncoordinate with cx, domain definition and records/info needed for internal registrationprovide insight to content authors and designers to execute their tasks without delayreview intake forms and provide feedback to ensure alignment with business needswork closely with the pod lead to share backlog requests of new features and communicate bugs to the product team promptlymaintain constant communication with designers and content authors about new features, and provide insights about technical limitationsassist and support content authors and designers in scoping and managing timelines and processeshighlight potential risks proactively, indicating possible scenarios to mitigate the riskcomply with recognized standards, practices, and regulatory requirementsessential requirementsbachelor's degree in web development, computer science, marketing, or related fieldsminimum 10+ years of experience4-5 years' experience in advertising agenciesstrong experience in web development and content managementstrong experience working with cms platforms such as drupal, adobe experience manager, or similar platformsknowledge of website hosting structure, seo, serm, seo schema, website design, sfmc integration, embedded contentknowledge in html, css, and javascriptknowledge in content authoring, editing, and organizing skills within cms platformsability to manage concurrent projects and deliver work from concept through completionexcellent problem-solving skills and active listening skillsfamiliarity with and adaptability to new-generation technologies and trends (gen ai and agentic ai) is an added advantageadvanced english proficiencytraining in project management is a pluscommitment to inclusionnovartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
novartis is committed to work with and provide reasonable accommodation to individuals with disabilities