We offer:
- equipment
- christmas bonus of 30 days (aguinaldo)
- 6 vacation days after the first year
- imss
- major medical insurance since day 1
after the 3-month probation contract, we add:
- minor medical insurance (clinic may vary according to the city you are from)
- food vouchers
- saving fund
- restaurant tickets
minimum requirements
- advanced english (spoken and written)
- at least one year of experience working from home.
- computer skills.
- prior experience taking phone calls in english
the csr is responsible for the customer service processes at one company always focused on delivering customer satisfaction while complying with procedures and rules set by the company. It is responsible for the fulfillment of customers' needs. The main activities for this position are:
- follow communication procedures, guidelines, and policies.
- provide knowledgeable answers to questions about the product, pricing, and availability.
- prepare product or service reports.
- handle complaints, provide appropriate solutions and alternatives
- data entry in various platforms.
- answer questions about properties and terms and clear communication.
*schedule*:
*monday-friday*
tipo de puesto: tiempo completo
beneficios:
- opción a contrato indefinido
- seguro de gastos médicos
- seguro de gastos médicos mayores
- trabajar desde casa
- vacaciones superiores a las de ley
- vales de despensa
- vales de restaurante
tipo de jornada:
- turno de 8 horas
idioma:
- inglés (deseable)