* greet guests upon arrival assist with luggage and escort them to rooms.
* manage valet parking luggage storage and delivery of items (parcels messages) to guest rooms.
* provide information on hotel amenities local attractions and dining options.
* ensure lobby/entrance areas are clean organized and visually appealing.
* collaborate with the front desk concierge and bell captain to address guest needs.
* adhere to health safety and protocol standards for guest and staff safety.
qualifications :
* experience: 13 years in roles like bellman valet driver or doorman.
* licenses: valid drivers license (for valet services).
* communication: fluency in english (additional languages are a plus).
o ability to communicate effectively both verbally and in writing
* strong customer service skills with a professional attitude.
* traits: professional demeanor problem-solving skills and physical stamina.
additional information :
a bellboy isnt just a luggage handlertheyre ambassadors of the hotels brand. From ensuring smooth arrivals to leaving guests with a lasting positive impression their attention to detail and service excellence directly impact guest satisfaction and loyalty.
remote work :
no
employment type :
full-time