Onsite: monday - friday 8am - 5pm
*salary*: $18,000 pesos mxn monthly before taxes
about the job
usa call center experience is a big plus.
Responsibilities include:
- answer telephone and respond to inquiry, direct caller to appropriate personnel or initiate a triage message for response by medical personnel.
- record accurate and complete messages when necessary
- patient registration in medical records
- schedule and update patient appointments, radiology, and diagnostic tests in accordance with protocol
- ensure maintenance of patient confidentiality
- demonstrate exceptional customer service skills in the performance of work assignments and duties
- accurately document patient information in the emr system
- verify patient insurance information and update billing staff of any changes
- assist with medical records requests
- performs other related duties as assigned by supervisor or management.
We are looking for an individual who is proficient with computers, has strong organizational skills, and has exceptional phone skills with native english speakers. This role will require technical skills that we will train them on.
Optumus offers:
- extensive training
- competitive salary
- health benefits
*requirements*:
- admin or assistant experience
- knowledge of office management systems and procedures
- excellent time management skills and ability to multi-task and prioritize work
- excellent written and verbal communication skills
- strong organizational and planning skills
- proficient in ms office
- at least 2 years of experience in a field working with english speaking customers
- fluency in spanish and english
*education*:
- high school diploma or equivalent; college degree preferred
optumus mdt provides its employees with an energetic work environment and opportunities to further develop their skills. Optumus mdt is committed to fostering a diverse, multicultural work environment where our employees respect one another and share a commitment to the company's values, mission, and strategies.
Pay: $17,000.00 - $18,000.00 per month
application question(s):
- have you ever had a job, where you had to speak english at work? If so, tell me about that job
*language*:
- english (required)
work location: in person