Job role: - customer care representative location – monterrey education – bachelor's degree interview mode – virtual mandatory technologies ----------------------- o365- live time support tool / face to face customer experience main experience required ------------------------- customer service - technical support skills / requirements --------------------------------proven experience in a customer service environment. -advanced written/spoken english skills -excellent command of english in order to work in a multi-cultural environment. -excellent verbal, written and interpersonal communication skills. -flexibility to work different shifts on month end and weekends -availability to work 100% in office.