Overview
join us for an enriching journey with outset, a trailblazing medical device company revolutionizing dialysis. Our focus is to create one high performing team, obsessed with progress, in an atmosphere brimming with transformative opportunities. The heart of our mission is pioneering groundbreaking technology that redefines the landscape of dialysis, streamlining complexity and cost, because patients deserve “better” now, not some day.
at outset we’re revolutionizing an industry and changing lives. We’re impacting what the future of dialysis looks like by creating a first-of-its-kind technology to reduce the cost and complexity of dialysis. Fda cleared for use across care settings, from hospital to clinic to home, the tablo hemodialysis system harnesses modern technology for a new holistic approach to dialysis care. We’re giving providers time back to focus on patient care and empowering patients to take control of their life.
position overview
we are seeking a dynamic and organized commercial programs & events specialist to join our team. The ideal candidate will coordinate and support sales and field service training initiatives, tradeshows & events, and onsite commercial meetings to drive business growth and improve commercial team performance. This role requires a detail-oriented individual with strong communication and organizational skills and will support several key functions across sales, service, and marketing while managing multiple priorities.
responsibilities
training program management
* coordinate and schedule commercial sales and service training sessions, workshops, and events delivering an experience consistent with our brand and culture while meeting budget objectives
* maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements
* manage training calendars, resources, materials, and scheduling
* coordinate training documentation and materials prepared by instructors
* collect feedback and continuously improve training programs based on user needs and business requirements
tradeshow, event, and program management
* coordinate tradeshows and events, including collateral management, room blocks and communications
* coordinate commercial team meetings (onsite and offsite), including meals, room blocks and communications
* work with cross-functional teams (sales, sales training, field service, marketing, and marketing communications) to ensure alignment between tradeshow/events and business objectives
* member of the national service and sales meeting support team with responsibilities for materials, logistics, registration and onsite support
* manage the sales and marketing equipment demo fleet to support commercial activities
* manage purchase orders and invoicing related to training and marketing programs
* primary back-up to the executive assistant supporting the ceo, cmo, and cfo
required qualifications
* 3-5 years of experience in a highly cross-functional, customer-centric role and/or executive administration
* excellent verbal and written communication skills, with proven ability to work effectively across levels, including senior leadership
* high attention to detail while managing multiple concurrent projects
* strong proficiency with microsoft office suite (powerpoint, word, outlook, excel)
* proficient with expense management software (i.e. Concur)
* proficient creating and administering online surveys (i.e. Microsoft forms, survey monkey)
* strong project management skills with ability to adapt, multi-task and prioritize tasks in fast-paced environment
* willingness to travel (up to 20%) for tradeshows, training events, and national meetings
desired qualifications
* experience with agile, sfdc, docebo
* previous experience with training coordination and event management
sf bay area salary range
$95,000 - $129,000 usd
company culture
at outset, we believe every person matters. Every outsetter, every patient, every caregiver. We believe in innovation with intelligent speed and in building a professional world our employees are honored to belong to—one that offers challenge, collaboration, and opportunities to grow skill and expertise in a fulfilling career. We strive to move farther, faster, together, and to transform the lives of dialysis patients and providers through technology.
equal employment opportunity statement
outset medical is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status under federal, state, or local laws.
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