About ktsawe are ktsa – kpmg technology services americas.a service delivery center of kpmg us, with offices in mexico city, guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to kpmg us and its clients.at ktsa, our employer value proposition is clear:explore.explore isn't just a word — it's how we grow, lead, and thrive. It's the mindset that drives our culture and shapes every opportunity:experience a collaborative, inclusive, and multicultural workplace where you belong.excel by creating impact and leaving your mark on global projects.expand your potential with real career paths, learning programs, and mentorship.express your individuality — come as you are, and thrive as your authentic selkey responsibilities:apply a thorough understanding of security and resilience to operationally support the business continuity and incident management cycles: analysis, planning, documentation, approval, implementation, maintenance, exercise, and training to ensure the firm's ability to withstand and recover from disruptive events.ensure execution of the policies, procedures, and initiatives that support the firm's enterprise resilience objectives, align with industry standards and leading practices, and support governance activities such as resilience metrics, compliance tracking, and reporting.lead small projects or engagements, managing deadlines and expectations to ensure timely and high-quality task completion.utilize enterprise resilience tools and technologies to drive program goals, key indicators, and continuous improvement efforts.foster relationships with stakeholders to integrate enterprise resilience into business processes and decision-making.coach and mentor junior staff, managing and reviewing their work products, and contribute to planning and resource deployment, with potential responsibility for a small to mid-sized team.required qualifications:bachelor's degree in business, information technology, or related field5-8 years of experience in business continuity, incident/crisis management, and it disaster recovery standards and practices.demonstrated success managing complex projects and initiatives across multiple business units and stakeholder groups.strong interpersonal and communication skills, with the ability to influence and collaborate effectively at all levels of management.professional certifications (e.g., cbcp, mbci, cem, psp, cbci) strongly preferred; familiarity with iso 22301 and nist sp is a plus.proficiency with resilience tools, data analysis, and visualization platforms to support decision-making and continuous improvement.and because we know that thriving at work also means thriving in life, we back this mindset withktsamás, our total rewards program, designed to support your well-being, goals, and personal milestones.expand your possibilities with ktsa through ktsamás, where you can access:extended maternity, paternity, and adoption leavesabove-market vacation benefitshybrid work modellearning opportunities, training, and certification programsextended marriage leave and daycare supportwellness and employee assistance programs (eap)comprehensive medical plan, life insurance, car insurance, and funeral assistancevisit to learn more.at ktsa, we celebrate and support everyone's individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, or disability. We are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss specific requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. We strongly state that we do not require a certificate of non-pregnancy or hiv in order to participate in any of our processes.explore ktsa, we dare to be differenthome - ktsaktsa - kpmg technology services of americas