Program governance specialist
this is a specialized role for managing digital program content and ensuring it aligns with established processes. As a program governance specialist, you will oversee the implementation of content standards to ensure accuracy and compliance.
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key responsibilities
* execute content standards administration for in-market content experiences, ensuring quality and transparency.
* oversee privacy, digital trust, and cost transparency publishing cycles, change impact analysis, stakeholder alignment, publishing, and archiving assets.
* optimize ways of working by partnering closely with documentation specialists and business analysts to ensure clarity and business continuity.
* act as a subject matter expert to process effectiveness & compliance and martech content enablement teams, crafting user stories to optimize channel-specific automation.
* manage special projects, task forces, and initiatives aligned to the web/digital trust or other related roadmap.
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education and skills
* bachelor's degree from an accredited institution.
* advanced english proficiency.
* project management and scrum certifications are beneficial.
* mastery of map/fuse and channel-related run state processes.
* familiarity with new-generation technologies and trends (gen ai and agentic ai) is advantageous.
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about this opportunity
we offer a dynamic work environment where our employees thrive. We strive to build an inclusive team that represents the patients and communities we serve.