Job description
support time zone: 9:00 am – 6:00 pm est (north america)
start–2 weeks (notice period)
experience:10+ years
location: mexico
about the role
we are seeking a seasoned operating system administrator / sap basis expert with deep hands-on experience supporting sap landscapes across abap, java, and non-netweaver environments (cloud on-prem). This role requires strong technical leadership, proactive problem-solving, and the ability to operate in a global, fast-paced environment.
key responsibilities
* oversee, administer, and optimize sap systems across abap/non-abap landscapes.
* plan, coordinate, and execute maintenance activities across business-critical systems.
* implement and manage high availabilitysolutions (pacemaker, ms clusters, hana hsr).
* perform sap system performance tuning and advanced troubleshooting.
* manage sap certificates for netweaver hana environments.
* support technical upgrades, migrations, and new implementations.
* automate administration tasks using sap landscape management.
* monitor systems using sap solution manager / focused run.
* collaborate with global it teams (japan, china, india, germany, us, mexico).
* ensure adherence to slas / olasand propose improvement measures.
* lead or contribute to internal technical projects.
* manage and mentor small to mid-sized teams.
* work within itiland safe (agile)frameworks.
required skills experience
* 10+ yearssap basis / os administration experience.
* strong expertise across netweaver abap javaand hana ecosystems.
* experience with cloud, on-prem, and hybrid sap environments.
* high availability dr expertise.
* hands-on experience with solman/focused run monitoring.
* strong analytical, communication, and stakeholder management skills.
* ability to work independently and continuously learn emerging sap technologies (hana, fiori, btp, cloud connector, mobility, etc.).
why join us?
* work with a global, high-performing sap technology team.
* exposure to latest sap innovations and co-innovation initiatives.
* opportunity to lead critical technical projects and teams.
* 100% remote role with north america exposure.