Job summary
leads a high-performing data center team by providing strategic direction, coaching, and mentoring. Oversees the development of budgets, performance reports, and interdepartmental communications.
key responsibilities
* team management: manages teams to ensure optimal performance of the data centers. Develops and motivates team members through training, cross-training, and feedback.
* technical support: investigates technical issues and leads supervisors in resolving complex problems. Provides root cause analysis and implements corrective actions.
* system support: ensures team members adhere to operational requirements, resolves basic issues promptly, and maintains accurate servicing records.
* facilities management: reviews recommendations from local suppliers, negotiates pricing, and ensures data center infrastructure is properly maintained.
* budgeting: develops budget proposals for data center infrastructure improvements that require capital expenditure approval.
* reporting: prepares routine status reports on data center performance, highlighting achievements and areas for improvement.
* standards: ensures adherence to and evolution of global standards, promoting a culture of excellence and continuous improvement.