Acceleration Center - AES - Oracle Service Delivery - Manager
Join to apply for the Acceleration Center - AES - Oracle Service Delivery - Manager role at PwC México.
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills This section outlines the skills, knowledge, and experiences needed to lead and deliver value at this level.
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Managed Services team you will collaborate with various teams to help clients implement and operate new capabilities. As a Manager you will lead teams, maintaining the successful planning, execution, and delivery of projects while driving transformation and innovation.
Responsibilities
- Collaborate with various teams to implement new client capabilities
- Lead project planning, execution, and delivery processes
- Drive transformation and innovation within client projects
- Mentor team members to enhance their skills and performance
- Achieve successful project outcomes through management
- Foster a collaborative environment among team members
- Identify and address potential project risks proactively
- Maintain standards of quality and client satisfaction
What You Must Have
- Bachelor's Degree
- 6 years of experience in Oracle technology
- Oral and written proficiency in English required
What Sets You Apart
- Understanding of ITSM Processes
- 6 years of experience in Oracle Cloud Applications environment.
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