*customer service representative*
*from $30,900 pesos per month to $34,400 pesos per month*
*mexicali branch*
*carr.
mexicali - aeropuerto km 17, int blvd nicaragua #800*
*complejo tecnológico nicoya*
*mexicali, b.c.
mexico 21607*
uline.
where work ethic and hustle are rewarded.
customer service is the heartbeat of our company.
*hours*: monday - friday, 11:30 am to 9 pm.
*better together than apart.
* this position is on-site, and we are looking for good people who share our passion.
*position responsibilities*
- guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
- solve customer problems and find best possible solutions.
- help customers navigate uline's website and place orders online.
- provide knowledgeable answers to questions about products, pricing and availability.
- respond to shipping inquiries and answer order status questions.
- become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
*minimum requirements*
- high school diploma or equivalent with 2+ years of relevant experience.
bachelor's degree *preferred*.
- *bilingual (english / spanish) - 100% in both verbal and written forms.
*
- desire to provide the best possible experience for our customers.
- thrive in a fast-paced environment.
*benefits*
- complete insurance coverage that includes medical, dental, vision and more.
- savings fund with employer match.
- paid holidays and generous paid time off.
- tuition assistance program that covers professional continuing education.
- bonus programs that include annual performance, sales goals and profit sharing.
*about uline*
uline is north america's leading distributor of shipping, industrial and packaging materials.
we're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory.
with over 9,000 employees across 13 locations, it's time you joined uline.
uline is proud to operate as a drug-free workplace.
all new hires must complete a pre-employment hair follicle drug screening.
eeo/aa employer/vet/disabled
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