Customer support role overviewthis position focuses on providing exceptional service to customers through effective communication and proactive issue resolution.interact with customers via various channels including phone, email, and chat platforms.foster a positive experience by delivering knowledgeable responses to product-related inquiries, pricing information, and availability details.collaborate with internal teams to address customer needs and ensure seamless service delivery.maintain accurate data entry records across multiple platforms.key qualifications:a minimum of 1-3 years of relevant work experience is preferred.excellent interpersonal and verbal skills are essential for successful customer interactions.the ability to multitask, prioritize tasks, and maintain organization is vital for this role.