Perform investigations of possible suspicious activity which include analyzing sets of transaction data, interviewing individuals involved in the activity, and concluding the investigation with documentation to support your results.- research and analyze transaction data to evaluate required kyc/aml information clients.- validate the customer or agent's transaction purpose and legitimacy and analyze any transactions that appear unusual based on the customer's activity.- communicate clear and appropriate action to management regarding action to be taken on an agent or customer based off of the results of the financial investigation.- provide detailed documentation in the form of a narrative outlining the due diligence performed and suspicious activity detected.- escalate issues to supervisors as appropriate and provided recommendations for remediation and next steps regarding cases worked.- frequently interact with customers and agents to obtain required information associated with an investigation.this interaction may include the review of transactions placed in real-time as a part of an ongoing financial investigation.- responsible for maintaining organization of all records associated with investigations, ready for review by auditors and regulators.- provide overall support as needed to management and direct supervisors.- perform other duties as assigned or requested.- perform investigations of possible suspicious activity which include analyzing sets of transaction data, interviewing individuals involved in the activity, and concluding the investigation with documentation to support your results.- research and analyze transaction data to evaluate required kyc/aml information clients.- validate the customer or agent's transaction purpose and legitimacy and analyze any transactions that appear unusual based on the customer's activity.- communicate clear and appropriate action to management regarding action to be taken on an agent or customer based off of the results of the financial investigation.- provide detailed documentation in the form of a narrative outlining the due diligence performed and suspicious activity detected.- escalate issues to supervisors as appropriate and provided recommendations for remediation and next steps regarding cases worked.- frequently interact with customers and agents to obtain required information associated with an investigation.this interaction may include the review of transactions placed in real-time as a part of an ongoing financial investigation.- responsible for maintaining organization of all records associated with investigations, ready for review by auditors and regulators.- provide overall support as needed to management and direct supervisors.- perform other duties as assigned or requested.- knowledge of power bi will be an advantage.- fluent in english.fluency in french is not required but would be an asset.- transaction monitoring and aml/atf experience is an advantage.- knowledgeable of anti-money laundering compliance requirements for money service businesses.- ability to recognize patterns, trends and inconsistencies in transactional and customer data to detect, prevent, mitigate and report suspicious activity.- excellent customer service, communication and written skills in english and spanish.today, people are on the move more than ever before.for a better future.for a better everyday life.as a leading money transfer company, ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.our job is to deliver our customers' hard-earned money straight into the hands of those who need it most.by providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably.we contribute to helping communities, families, and individuals get ahead.we are people serving people and we never, ever forget that.