Home delivery operations supervisor job overview
this role is crucial in managing herbalife's home delivery service, which accounts for 10% of total sales across 14 shipping points in mexico.
the successful candidate will be responsible for ensuring operational excellence through third-party order preparation and parcel delivery providers, aligning with strategic supply chain objectives.
key responsibilities:
* strategic alignment of home delivery operations to support business growth.
* development and governance of business rules to ensure seamless operations.
* performance management and continuous improvement to optimize delivery efficiency.
* data, information, and technology enablement to support decision-making.
* resource planning and skill development to enhance team capabilities.
* contract and agreement management to maintain vendor relationships.
* network design and optimization to improve delivery routes.
requirements:
* a minimum of 5 years of experience in logistics or supply chain operations, preferably in last-mile delivery.
* strong analytical and problem-solving skills to tackle complex challenges.
* experience managing third-party vendors and contracts to ensure smooth operations.
* proficiency in dashboard tools and supply chain systems to support data-driven decisions.
* negotiation skills to secure favorable agreements.
* excellent communication and stakeholder management skills to build strong relationships.
* intermediate-advanced english language proficiency to communicate effectively.
we offer:
* a competitive salary that reflects your value to the organization.
* superior benefits package that supports your well-being.
* a hybrid work arrangement that balances office and remote work.