About us
our mission is to promote live music shows, providing a financial safety net for musicians and revenue streams for venues.
job overview
we're seeking a skilled customer onboarding specialist to manage the admin site and execute outreach and follow-ups for registered users. Your main objective will be to develop strategies that drive transactions.
* support new artists/venues through registration and provide technical assistance within the app.
* foster a seamless customer onboarding process and collaborate with active users (venues).
* maintain organized customer files and records of communication and follow-up.
essential skills
* fluent english writer and speaker.
* based in mexico.
* creative problem-solving skills and ability to think outside the box.
* excellent computer literacy skills.
* self-motivated individual with a willingness to work from home and self-manage schedule to reach goals.
* communication tools (phone and computer) and solid internet connection required.