Overview
design and deliver salesforce solutions across sales cloud, marketing cloud, service cloud, experience cloud, and mulesoft. Provide technical leadership and collaborate with stakeholders to align requirements with salesforce architecture.
responsibilities
* design and deliver salesforce solutions on sales cloud, marketing cloud, service cloud, experience cloud, and mulesoft platform
* act as technical sme to design salesforce solutions and provide technical walkthroughs to salesforce developers and client feature owners
* provide technical leadership on projects by guiding junior team members to follow salesforce best practices
* serve as a key resource for salesforce technical delivery — build, system testing handover/coordination, technical documentation, and deployment activities
* lead feature/user-story reviews, convert functional requirements to technical requirements, estimate user stories, plan team capacity, and work with product managers
* identify gaps in functional/business requirements and discuss changes with functional/business owners to align with salesforce product stack and architecture
* design integrations between salesforce and external applications using rest, soap apis, oauth and single sign-on
* migrate changes from development to test to production using ci tools like salesforce dx, jenkins and ant
* manage risks, issues, and cross-dependencies; communicate with internal teams and clients to address design and functional gaps
* debug and resolve technical issues or defects arising in the production system
* assist in writing technical approaches and design documentation as required
* collaborate with product managers to include continuous technical improvement in the product line roadmap
* work with other architects to reduce portfolio complexity, improve interoperability, and inform key design decisions
* innovate and operate with an iterative, agile, user-centric perspective
qualifications
* 7+ years of experience in salesforce implementation in sales cloud and service
* lead solution design, architecture, and delivery for enterprise-level projects
* experience with conceptual data models, logical data models, and high/low level design
* experience with salesforce solution design, development, and integration in the sales & service domains
* direct interaction with client stakeholders and business end users to analyze their business requirements
* proven ability to prioritize workload and meet deadlines
* strong working knowledge of salesforce technologies: apex, lightning/lwc; reusable framework and factory method
* excellent communication skills to present ideas clearly to non-salesforce teams
* minimum of one salesforce certification
preferred:
* experience in agile development methodology
* sales cloud and marketing cloud experience
* additional salesforce certifications preferred - application architect and system architect
job details
* seniority level: mid-senior level
* employment type: full-time
* job function: other
* industries: motor vehicle manufacturing
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