Responsibilities
- manage full-cycle delivery engagements with teams of 70+ ftes
- govern project delivery effectively with all stakeholder involvement
- resolve complicated engineering issues while maintaining quality and adhering to timelines
- ensure excellence in the design, coding, and overall solutions
- take full responsibility for the entire customer experience in terms of delivery
- mentor and develop talent among delivery leads and managers
- advocate for and implement the best engineering processes and practices
- ensure optimal management of the business end of solutions to maximize value delivery
- foster a robust team environment and guide teams to understand and cater to customer needs efficiently
*requirements*:
- 12+ years of it experience
- 8+ years in managerial roles such as manager, owner, or coordinator
- involvement in at least 10 projects or experience launching 3+ products or key product capabilities to the market
- demonstrated capability to manage delivery engagements effectively shared across high-profile teams
- proven governance skills over project delivery involving multiple stakeholders
- expertise in handling complex engineering challenges with focus on quality and timeliness
- current knowledge in designing and implementing comprehensive solutions emphasizing continuous delivery/deployment pipelines
- skills in managing outcome-based setups with strict adherence to timelines and commitments
- experience in handling customer escalations, contracts, and team rotations effectively
- exceptional ability to identify customer needs and adept at driving closure to customer issues
- proven capabilities to build strong, cooperative team environments
- proficient english skills at c1 level
nice to have
- familiarity with best practices in ci/cd tooling
- experienced in maintaining continuous integration and continuous delivery pipelines
we offer
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- relocation bonus: transportation, 2 weeks of accommodation for you and your family and more