Spanish video remote interpreter (vri)
job title: spanish interpreter
location: remote, work from home in mexico
job type: independent contractor
position overview: the spanish medical vri is responsible for handling on demand audio and video calls to serve our limited english proficient (lep) community and practitioners in a variety of industries such as healthcare, government, community, education etc.
job functions
* provide effective video and audio interpreting sessions in a professional manner.
* capture company provided data during interpreting session when required.
* demonstrate the ability to adapt quickly to new and changing technologies.
* adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
* demonstrate commitment to cultural sensitivity and working in a diverse environment.
* respect for and understanding of our limited english proficient (lep) clients, culture, dialect and beliefs and preferences.
* strong aptitude and passion for customer service and interpreting.
* maintain a professional demeanor throughout the video and audio sessions.
* speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
* render exact and correct concepts and meanings according to interpreter protocol.
qualifications
* fluent and have strong verbal communication skills in both the source and target language (spanish to english and vice-a-versa).
* excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
* successful completion of a proficiency assessment or have a national certification.
* extensive knowledge of code of ethics and standards of practice (imia, nbcmi and ncihc).
* hipaa compliant work environment and setting.
* must be at least 18 years of age.
preferred qualifications
* ability to read and write in the requested languages.
* degree or certifications in interpreting practices.
* national medical interpreter certification by cchi, nbcmi or dshs.
* accredited medical interpreting training course (i.e.: alta, mits, bridging the gap, mitio, cross-cultural training, 40-hour accredited medical courses).
technical requirements
* high speed internet connection, cable or fiber optic services preferred.
* hipaa compliant workspace, with 4 walls and a door that locks.
* computer must have a direct connection into the modem.
* home office must have a blue or green backdrop.
* workspace must be quiet, distraction free from people, pets or outside noise.