Job information
job number:
job category: sales & marketing
location: almare a luxury collection resort isla mujeres all-inclusive, carretera garrafon vista alegre, isla mujeres, quintana roo, mexico, 77400
schedule: full time
located remotely?: n
position type: non-management
additional information
preferred experience: hotel industry
preferred proficiency: opera system
shift: rotating morning & overnight
responsibilities
assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.
preferred qualifications
* education: high school diploma or g.e.d. equivalent.
* related work experience: at least 2 years of related work experience.
* supervisory experience: no supervisory experience.
* license or certification: none.
equal opportunity employment statement
at marriott international, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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