Miratech in santiago de querétaro is seeking a business analyst for its contact center transformation program. The successful candidate will collaborate with the product owner and stakeholders to define product vision and delivery structure. Key responsibilities include managing the product backlog, ensuring platform alignment, and supporting feature delivery across contact center operations. Ideal candidates will have 3+ years of experience, be proficient in genesys cloud and microsoft dynamics 365, and possess strong analytical skills. The position offers a flexible work environment and competitive benefits.
#j-18808-ljbffr