Company description rui has over three decades of experience in delivering strategy and technology solutions through outsourced customer experience management and demand generation.
as experts in customer engagement and brand loyalty, rui works across numerous industries to support operations with tailored strategies.
by combining advanced technology, streamlined processes, and skilled talent, rui enhances customer interactions at every stage of the journey.
our commitment to excellence is seen in the customized solutions we develop to help clients foster meaningful customer relationships.job description:we are seeking an experienced bpo recruiter to manage high-volume, agent-level hiring for our contact center operations in mexico city.
this role will be responsible for recruiting service agents within defined timelines while ensuring quality and compliance with hiring standards.key responsibilities:execute end-to-end recruitment for high-volume, agent-level bpo rolessource candidates through job boards, social media, referrals, and walk-insscreen, interview, and coordinate hiring decisions with operationsmanage candidate pipelines and meet aggressive hiring targetsschedule interviews, follow up with candidates, and support onboardingmaintain accurate recruitment tracking and reportsrequirements:1–3 years of high-volume recruitment experience (bpo/contact center preferred)proven ability to hire multiple roles simultaneously under tight deadlinesstrong communication and organizational skillsfamiliarity with local labor market and sourcing channels in mexico cityability to work fully onsiteability to work independently as well as part of a team (promote positive work environment)excellent english communication skills (professional demeanor); written & verbal.proficient in multi-taskingability to build rapport with customers, empathy, responsiveness, and patiencethe ability to thrive in a fast-paced environment in which change, and ambiguity are prevalentwhat we offer:stable, onsite role with growth opportunitiesfast-paced, results-driven work environmentexciting work environmentcompetitive base pay + bonusfood vouchersall employee benefits the law providespaid time-offjob type: full-timebase salary: $22,* mx to $26,000 pesos gross per montheducation:high school or equivalent (required)job type: full-timelanguage:english (required)work location: in personjob type: full-timeability to commute/relocate:*, del valle centro, cdmx: reliably commute or planning to relocate before starting work (preferred)experience:call center recruitment: 3 years (preferred)work location: in personinterested please e-mail your updated resume in english to: *
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