Infosys is seeking a jr production support specialist (l2) cloudresponsibilitiesperform cloud infrastructure support activities
analize and resolve issues related to aws, gcp.
Identify defects, discrepancies, and trends by ways of troubleshooting.
Infrastructure support of products and systems to enable automation and help improve and achieving efficiency.
Incident management and reporting of production outages, root cause analysis & follow-ups.skill/experience3 years of experience in cloud support engineer role.
Strong understanding of aws, cloud infrastructure, unix/linux-based operating system, commands and utilities, as well as configuration management tools.
Experience of multiple aws services: iam, lambda, ecs, s3, security, vpc, networking, load balancing, monitoring & audit.
General troubleshooting and debugging of aws and gcp based applications.
Experience with infrastructure as code (iac), gitlab, terraform.
Understanding of one of the scripting languages: shell script or python.
Strong analytical and troubleshooting capabilities.
Itil and itsm experience a plus.
Must be willing to work in rotational shifts.
Problem solver and to-do attitude, ability to face technical challenges and drive solution.we offer:
home office
law benefits and superior ones
send me your cv and i will contact you shortly to give you more details of the position