Job opportunity: retail asset protection manager
overview of the position
* the successful candidate will be responsible for managing retail asset protection operations in mexico, including loss prevention, fraud, health and safety, crisis response, and business continuity.
* collaboration with various teams is necessary to ensure alignment of programs and processes, as well as compliance with relevant policies.
* development and implementation of plans and strategies that support inventory shrink targets and internal and external safety and loss prevention compliance metrics are required.
* management of all retail investigation programs and processes at a strategic and operational level, including fraud (in store and digital), theft, organized retail crime (orc), workplace violence, and safety investigations.
* conducting or directing retail investigations, including interviews and analysis related to exception-based reporting, shrink, workplace violence, internal and external theft, and root causes for safety incidents.
* analysis of incident and transaction data to identify trends, margin erosion, control gaps, and root causes; development and implementation of corrective action plans to address issues systematically and at scale.
* management of third-party vendor relationships to ensure consistent execution, results, and financial discipline, including outsourced lp investigators, security systems integrators, and video management, commercial alarm, electronic article surveillance (eas), rfid, and point-of-sale solutions providers.
* overseeing the development and maintenance of retail asset protection analytics and performance scorecards that clearly define success and measure results.
* driving innovation across all stores using a deep understanding of how asset protection works within the organization and throughout the industry.
* maintaining a competitive advantage within the marketplace by staying informed about changes in the industry.
* negotiation with internal and external stakeholders, building relationships with key individuals necessary for collaboration.
* developing and presenting training and communication to operations and leadership teams, communicating the desired message at the appropriate level for the audience.
* participation in industry groups and networking, such as rila and nrf, to benchmark, stay informed of trends, and positively influence the retail asset protection profession.
* contributing expertise to the work of the company's global direct to consumer (dtc) center of excellence to support scaling internal retail asset protection best practices globally.
* supporting internal audit, ethics and compliance, data privacy, and information security initiatives as required.
location: mexico, d.f., mexico
full time/p part-time: full time
current ls&co employees apply via your workday account.