The Internal Communications & Services Analyst supports the Integral Internal Communications team in implementing employee communication strategies and initiatives. The IC Analyst provides the raw and processed data to assist the team in decision-making, project planning, and execution. The IC Analyst works under the supervision of an advisor.
**Main Responsibilities**:
- **Communication Support**: Support in developing and implementing internal communication strategies to ensure consistent and effective messaging across the organization.
- **Event Coordination**: Support the planning and execution of company events (Annual General Meeting, Cemex Day, Quarterly Calls, Cemex Global Awards, CEO Open Dialogues, End of Year Dialogue with ExCo, among others).
- **Data Analytics**: Collect, process, and analyze data to measure the effectiveness of internal communication strategies and initiatives. Provide insights and recommendations based on data analysis.
- **Project Support**: Assist with project planning and management to ensure timely and successful execution of communication initiatives.
- **Stakeholder Collaboration**: Work closely with various departments and teams to gather information, coordinate efforts, and ensure alignment in communication activities.
- **Administrative Tasks**: Perform administrative duties as required, including scheduling meetings, maintaining records, and managing communication tools and platforms.
**Position Challenges**:
- High-intensity work schedules when supporting the coordination of key company events.
- Hard deadlines for preparing briefings and supporting materials for internal and external events.
- Ensuring consistent communication across multiple time zones and cultural contexts.
- Integrating and analyzing large volumes of data to measure communication effectiveness.
- Coordinating logistics for live events and ensuring flawless execution.
- Keeping communication content engaging and relevant for a diverse, dispersed workforce.
**Qualifications**:
- Fluent in Spanish and English (speaking and writing proficiencies)
- Proficiency in data collection and analysis tools.
- Ability to work collaboratively in a team environment.
- Excellent organizational and project management skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with digital communication platforms and content management systems.
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
- Prior experience or internships in communications, marketing, or a related field are preferred but not required.
- Personal attributes:
- Detail-oriented: Keen attention to detail and commitment to producing high-quality work.
- Proactive: Self-motivated with a proactive approach to problem-solving.
- Adaptable: Ability to adapt to changing priorities and work under tight deadlines.
- Collaborative: Strong interpersonal skills and the ability to build positive relationships with colleagues at all levels.
**Internal/External Relations**:
INTERNAL
- Peers in the Communications and corporate functional areas
- Local and regional communication colleagues
EXTERNAL
- Design and production companies
**CEMEX Diversity and Inclusion Statement**:
At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity; we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy/maternity/paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.