International candidates only
we are seeking an it assistant to support our lead systems architect in maintaining and enhancing a full-stack solution that automates personal injury demand writing. This role is ideal for a technically capable professional who enjoys hands-on support, system monitoring, documentation, and assisting with ai-driven and cloud-based tools in a growing legal technology environment.
the it assistant will help with system maintenance, troubleshooting, testing, and operational support across ocr pipelines, ai workflows, and internal platforms.
responsibilities:
• assist in maintaining ocr pipelines used to extract data from medical and legal documents
• support testing and monitoring of llm-based workflows for demand drafting
• help manage user access, permissions, and basic features within the client portal and dashboards
• assist with api integrations and data flow troubleshooting across platforms
• monitor system performance and report issues to the lead it/systems architect
• support data security best practices and compliance requirements, including hipaa-related safeguards
• assist with documentation of systems, workflows, and technical procedures
• provide general it and technical support to internal team members
requirements:
• 1–3 years of experience in it support, technical assistance, or junior engineering roles
• basic familiarity with ocr tools, ai systems, or data processing workflows
• working knowledge of python or javascript (basic level acceptable)
• familiarity with cloud platforms (aws, azure, or gcp) is a plus
• understanding of apis, system integrations, or databases at a foundational level
• strong problem-solving skills and ability to follow technical instructions
• good written and verbal communication skills in english
• ability to work remotely and collaborate with a distributed team
nice to have:
• exposure to legal tech, healthcare data, or regulated environments
• experience assisting with ai tools, automation, or data pipelines
• familiarity with system monitoring or documentation practices
• desire to grow into a more advanced technical or engineering role
this is a remote role open to international candidates with competitive compensation based on experience. This position offers hands-on exposure to advanced ai systems and legal technology while working closely with a senior technical leader in a fast-growing environment.