Overview
el analista de infraestructura 2 es un rol de nível intermedio, responsable de ayudar con actividades de administración de red de área local (local area network, lan)/red de área amplia (wide area network, wan) y del centro de servicios al personal, incluido el mantenimiento de red, la orientación técnica y la seguridad, en coordinación con el equipo de infraestructura de tecnología. El objetivo general es usar conocimiento de tecnología de infraestructura y políticas identificadas para procesar datos, resolver problemas y ejecutar tareas administrativas.
responsibilities
* diagnosticar y resolver problemas a través del criterio evaluativo, el análisis y la resolución de problemas.
* garantizar la finalización exitosa de cargas de datos y procesamiento de lotes.
* participar en actividades de prueba, incluida la creación y ejecución de guiones de prueba básicos.
* ejecutar la tarea del plan de proyecto.
* participar en actividades de control (riesgo, autoevaluación, continuidad empresarial, auditoría, etc.) y realizar recomendaciones de mejoras.
* evaluar problemas mediante procedimientos existentes o experiencias relacionadas/similares; recomendar e implementar soluciones.
* intercambiar ideas e información de manera clara y concisa.
qualifications
* entre 0 y 2 años de experiência en un rol de infraestructura de tecnología.
* capacidad de comunicar conceptos técnicos a una audiencia no técnica.
* capacidad de trabajar con equipos virtuales y personales, y bajo presión o para cumplir una fecha límite.
* eficaces habilidades de comunicación oral y escrita.
* eficaces habilidades de diagnóstico y análisis.
education
* licenciatura/título universitario o experiência equivalente.
la descripción de este puesto proporciona una revisión de alto nivel de los tipos de trabajos realizados. Se pueden asignar otras obligaciones laborales según sea necesario.
datos adicionales
* conocimiento en unix/linux
* conocimiento deseable sobre mainframes tandem y unisys.
* experiência en resolución de problemas.
* nível medio de inglés.
* licenciatura/título universitario o experiência equivalente.
* disponibilidad para rolar turnos entre matutino y nocturno de 7:00 a 19:00 (matutino) y 19:00 a 07:00 (nocturno) horas trabajando
* 4 días por 3 de descanso, domingo a miércoles o miércoles a sábado en zona de jardines de la montaña en alcaldía tlalpan
job family group: technology
job family: infrastructure
time type: full time
citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
view the "eeo is the law" poster. View the eeo law supplement. View the eeo policy statement. View the pay transparency posting.
infrastructure analyst 1
hoy
it site management - infrastructure analyst
hoy
what you'll be able to do:
* support a operation in multiple locations in multiple us cities and latam
* provide technical support (i.t. Applications, infrastructure, operating systems, end-user-productivity tools) to business customers throughout the facilities.
* interface with business it and business owners to prioritize improvement efforts.
* support business managed systems / devops in resolving incidents; support escalations, provide hands and feet to support teams and other global teams (e. g. Dba, server operations, ops control, network operations) if necessary
* assist team lead with managing assignments and workload.
* develop, maintain, and share, accurate support documentation
the minimum requirements we seek:
* bacheloregree
* a strong desire to learn enterprise technology operations and business practices is desired.
* broad business perspective is helpful. Understanding of computer-based tools, computing infrastructure and interest in processes that support product design & engineering is core.
* a willingness to work in a high-pressure environment and flexible working shift is a foundation in this space
* experience with office automation, windows, pc's & printers
* strong written and verbal communication skills, english.
* knowledge on using rally or jira tools for project tracking is preferred.
* familiar with cause-effect diagnostics methodologies like fmea, ishikawa, etc (6-sixma in gral)
* ability to multi-task; managing multiple tasks
* work efficiently and effectively with diverse, cross functional teams under stressful circumstances
* experience identifying, investigating & solving problems without supervision
* experience with server administration; windows or linux
* familiar with cisco routers and switches to include basic troubleshooting and cable installation
* ability to communicate effectively with business users and it professionals including globally distributed teams.
* the ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups
* motivated and self-starter
* ability to communicate effectively with business users and it professionals including globally distributed teams; the ability to adjust communications appropriately for the audience; work with all levels of management and diverse work groups
* experience with windows 10, macos, ubuntu (is a plus)
* 2-4 years of experience working with customers is preferred.
desired & plus:
* able to create powerapps - power automate - sharepoint sites for process automations
* qlik sense and alteryx proficiency is a plus. Any related bi tool knowledge required if not qlik sense
* knowledge of windows server and windows active directory (basic-entry level)
* maintain services running
* revise kpi with vendors
* manage vendors and procure ongoing services
* support projects deliverables
hoy
collaborate in cob and drp exercises.
collaborate in the scheduled maintenance of the test equipment with the technical support entities.
key responsabilites:
* ensured the implementation of policies and standards in each sw release as well as in special test requests.
* operate the sw changes implemented in the acceptance testing environments.
* executes the requests assigned to your work group through the established requirements (req, inc, itsk, cr, ctsk, brm)
* execute the operational scripts of batch processes, line services and maintenance activities in the different equipment and development and test environments.
* check that the care services of the area are fulfilled in a timely manner in each shift.
* keep up to date on the handling of operations data as well as new trends and operation techniques.
* gather the necessary evidence of the test runs, as well as analyze possible failures and report to the engineering companies.
* participation in special tests and supports required by our direction giving speed and special supports.
* transfer software from non-production environments to production environment repositories as requested via servicenow tickets.
* meet requirements the support groups within cti for any incidents on the non-production platforms until proper resolution.
* review, approve and operate any automation into the environment to enhance service delivery or productivity.
* ensure that all systems and services are in compliance with established policies, sla´s and baselines.
* assuring the execution and compliance of all service levels agreement with users and clients.
* participate in upgrades documentation periodically for proper operating and infrastructure procedures for all systems and environments.
* operate software testing to ensure meet established specifications.
hoy
collaborate in cob and drp exercises.
at cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. We are an extraordinary place to work, and we look for people who give new insights and experience a dynamic and growing environment. #welcometocognizant
responsibilities
* perform cloud infrastructure support activities as part of the firm's technical infrastructure team.
* work actively with technology teams to analyze and resolve issues related to aws, gcp.
* identify defects, discrepancies, and trends by ways of troubleshooting.
* infrastructure support of products and systems to enable automation and help improve and achieving efficiency.
* understand the regional dependencies and drive the regional technical requirements.
* meet regulatory obligations. Internal & external audits, privilege management (re)certification.
* incident management and reporting of production outages, root cause analysis & follow-ups.
* build and maintain relationships with various gs technology and business organizations.
* contribute to the technical understanding and promotion of new and existing standards, solutions, and tools.
* local change management and incident management representation for critical infrastructure products
* interface directly to the local client base, executing their requirements within a global framework.
skill/experience
* 3-5 years of experience in cloud support engineer role.
* strong understanding of aws, cloud infrastructure, unix/linux-based operating system, commands and utilities, as well as configuration management tools.
* experience of multiple aws services: iam, lambda, ecs, s3, security, vpc, networking, load balancing, monitoring & audit.
* experience with infrastructure as code (iac), gitlab, terraform.
* understanding of one of the scripting languages: shell script or python.
* any relevant certifications on aws to demonstrate an interest and experience in this field.
* strong analytical and troubleshooting capabilities.
* itil and itsm experience a plus.
* excellent soft skills & communication (verbal and written).
* must be willing to work in rotational shifts.
* ability to multi task in high paced environment.
* problem solver and to-do attitude, ability to face technical challenges and drive solution.
* global clients facing support team experience a plus.
* able to work within a global team, prior experience a plus.
* having worked in environment supporting 1000+ servers a plus.
* prior experience with financial institution a plus.
* multiple application support experience a plus.
why cognizant?
improve your career with one of the largest and fastest-growing it service providers worldwide.
receive ongoing support and funding with training and development plans.
have highly competitive benefits and salary packages.
get the opportunity to work for leading global companies.
we are committed to respecting human rights and building a better future by helping your minds and the environment.
we invest in people and their well-being.
we build conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
at cognizant we believe that our culture makes us stronger
network analyst (enginner jr)
hoy
asteci
somos una empresa mexicana comprometida en brindar servicios especializados en tecnologías de información, inmersos en procesos de mejora continua, formando individuos competitivos y comprometidos con la sociedad.
estamos en busca de talento para el puesto de:ingeniero de soporte tecnico networking
requisitos:
* ingeniero en comunicaciones o afín
* 2 años de experiência como ingeniero networking
* certificación itil v3 fundamentals
* inglés conversacional avanzado (deseable)
conocimientos en:
* experiência en administración de balanceadores de tráfico f5 ltm y gtm
* experiência en administración de firewalls fortinet y asa
* experiência en dhcp y dns infoblox
* experiência en herramientas de gestión y monitoreo de equipos de red
* experiência en tecnologías aci y sdwan
ofrecemos:
* atractivo sueldo de acuerdo a experiência.
* prestaciones de ley.
* seguro de vida.
* esquema de rotación de turnos 7x24 en sitio
tipo de puesto: tiempo completo
salario: $20,000.00 - $25,000.00 al mes
horario:
* rotativo
* turno de 10 horas
lugar de trabajo: remoto híbrido en 06880, ciudad de méxico, dif
netsuite business system analyst - support
hoy
we are bring it we are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we're building a global and diverse team that can tackle some of the most challenging problems of our time. We name this unique approach "360 success".
we are recognized as one of the fastest growing and successful companies on the inc5000 ranking in the usa, and we are opening new offices around the world to further grow, explore and diversify. With over 10 recognitions from our partners, we continue to win in our markets.
join our dream team
the bring it team has over 150 people spread across many countries around the world. We understand that great technology begins with great talent and diversity of thought.
our business is being built on friendship, teamwork and a passion for what we do. This is shaping our culture every day and we're looking for great talent that want to make an impact in the world.
you can have a rewarding career at bring it as we are committed to seeing you grow both professionally and personally.
must-have
* 2 - 5 years working experience with netsuite as sme / administrator / consultant
* it/business consultant background. Experience in supporting business development activities
* strong analytical skills and ability to research, simplify, and resolve complex issues
* deep understanding of customizations and business processes as they relate to netsuite
* ability to perform in a dynamic, fast-changing work environment
* language skill: english, full professional proficiency
* cst time availability
desired skills & qualifications:
* multi-cultural experience with 3rd party logistics partners.
* understanding of netsuite's architecture and customizations.
* customer representative role expertise
* system integration skills using dell boomi, celigo or mulesoft.
* netsuite certification is a plus
* suitescript 1.0 and 2.0 technical skills are a plus.
still not convinced you should apply?
in bring it we want to make a difference:
* we take our talent's wellbeing very seriously with a dedicated program called bring it is you
* we value our talent and provide learning and development opportunities for everyone
* we are a winning company with a agile and innovative mindset.
our values and culture
this year we have chosen teamwork as our value in focus. We believe with real teamwork we achieve business excellence and creativity for our customers. Working together, growing together. Our culture influences the way we interact, the context within which knowledge is created, the way we embrace change, and ultimately the way we share knowledge. We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects and entrepreneurial work.
our benefits and perks
we offer competitive compensation and
it infrastructure administrator
hoy
flō networks is a leading provider of telecommunications services between the us and mexico. We provide voice and data services to fortune 1000 companies, telecommunications, and cable companies over a fiber optic network that spans over 35,000 miles between both countries.
we have an immediate need for an it infrastructure administrator in mexico city, mexico.
the role:
the responsibilities:
* design, implement, manage and maintain servers and communication equipment.
* resolve in a timely manner it related tickets according to the slas defined.
* ensure the availability of the infrastructure including servers, internal networks and it services.
* perform control backups / restore compliance on computers.
* ensure compliance with area standards and policies.
* maintain communication with the rest of the team and collaborative areas.
* manage active directory, gsuite dhcp, etc.
* manage local (proxmox, vmware, kvm, xen) and cloud virtualization platforms (aws, azure, gcp) and containers (kubernetes, docker, openshift).
* maintain updated documentation and comply with company standards.
* creation and configuration of routes, vpn, vlans, ipsec tunnels.
the requirements:
* bachelor degree in information systems or related field.
* windows platform administration experience required.
* ccna or comptia network+ certifications a plus.
* virtualization platforms (vmware, proxmox, kvm, xen) experience.
* configuration and management of switches and firewalls such as cisco, fortinet and juniper configuration.
* experience handling addressing and encapsulation.
* lan and wan networks.
* experience with voip technologies.
* advanced administration and configuration in linux.
* valid visa to travel to the united states.
privacy notice: flō networks does not use the personal information of job applicants for any purpose other than strictly the recruitment process.
hoy
job title: enterprise it infrastructure specialist
key responsibilities:
the successful candidate will be responsible for the maintenance and management of enterprise-level it infrastructure, including server management, network administration, and application system support.
job description:
deliver high-quality it services to internal stakeholders by providing prompt and professional assistance with technical issues related to hardware, software, and network connectivity. Ensure the smooth operation of all it systems, applications, and networks within the organization.
requirements:
to excel in this role, you will need a college degree or higher in computer science, information technology, or a related field, along with at least 5 years of experience in a similar position. You must possess excellent communication and collaboration skills, be fluent in both spanish and chinese, and have a strong understanding of virtualization platforms, system monitoring, and linux/windows system management.
we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development in a dynamic and supportive work environment.
other opportunities:
our company is committed to fostering a culture of innovation, teamwork, and continuous learning. We encourage our employees to explore new ideas, take calculated risks, and contribute to the growth and success of the organization.
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