Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Account Manager (Services Parts) located in Juarez North.
Reporting to the VP, Customer Business Unit, the Account Manager (Service Parts) role involves responsibility for the direct sale of Flex’s services to targeted accounts. Key customer point of contact accountable for delivery on Customer Satisfaction and for providing Flex management with information to evaluate sales opportunities.
What a typical day looks like:
- Responsible of GAM/Site handshake on FOL, searching items such as MOH movement, Forecast accuracy, VAM %, IDL/DL% of VAM etc.
- Manager delivering growth and maintaining a Sugar Pipeline.
- Ensures relationships management with Customer at executive / resolutions-making levels.
- In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
- Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
- Segment relationship management and information flow, developing growth through pan-Flex contribution.
- Manage contract renewals, changes, and maintenance.
- Hold up delivery Customer Satisfaction and Viewpoint scoring across all sites.
- In charge of improving communication and driving best practices across multi-sites.
- Ensures all client programs execute to contract, hitting key KPIs.
- Accountable E&O; management / claims.
- In control of tracking risks on the business and reporting to Flex business accordingly.
The experience we’re looking to add to our team:
- Requires a Bachelor’s or Masters degree, or equivalent work experience.
- Experience in sales/account management
- Flex sales CRM - Sugar; View Point.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
HS115
Job Category
Operations
**Required Skills**:
Optional Skills: