Innovate to solve the world's most important challengesleads, coordinates, provides assistance and guidance, trains, mentors and monitors the work of the cash application and cash accountant teams.assists manager in overseeing and coordinating the day-to-day activities relating to the teams, including but not limited to workflow, staffing, feedback, and documentation & implementation of policies and procedures.makes recommendations to manager for process improvements.working in conjunction with manager, responsible for ensuring metrics are achieved on team portfolio of accounts.position will drive the following:- drive weekly uac calls lead by cash- coordinate with customers directly to ensure remittance are sent and automated.
- review parent and link within hrc- collect and submit remittance via penny batch and insure applied- request format changes or logic changes in hrc- missing invoice - liaison with c2c / ctx - rcca to eliminate delays- c2c training for self-service of sap, jira and hrc- pulse meeting with c2c- weekly review of progress and shortfalls.discuss obstacles and next steps.proactive and results orientated.
- understanding the remittance process of each customer, identify gaps and suggest process improvements to meet both the customers and the business needs.
- proactively work with collections analysts on rcca- provide uac analysis (identifying risks, actions taken to meet monthly forecast) to regional managers.
- meet uac goals.
*qualifications*good knowledge of accounting principles, including knowledge of ledger transactions.demonstrated strong problem solving and analytical skills.good organizational, written and verbal communication skills.strong interpersonal skills and the ability to team effectively with all levels of employees and internal/external customers.strong bias for actions and good work ethic.good computer skills.strong data entry skills that are production orientated.
*education/experience*bachelor's degree - accounting, finance, or general business major preferred.
- knowledge of accounts receivable concepts and procedures- strong communication skills- initiative, follow up and tenacity- high level of accuracy- word & excel experiencerequires overtime during monthly and quarterly closing periods that can overlap during holidays.li-hybridadditional information- * job id*:hrd*- * category*:customer experience- * location*:av.salvador nava martinez *,san luis potosi,san luis potosi,*,mexico- exempt