Sr. Account executive is a key role in the hospitality industry.
this position involves building strong relationships with hotels, proactively addressing their needs, and identifying opportunities to increase revenue production, upsell, and cross-sell.
the ideal candidate is analytical, strategy-focused, detail-oriented, and a great multi-tasker.
we are looking for someone with knowledge of current marketing trends and tactics, at least 5 years of experience in the hospitality field, proficiency in english and spanish, and ability to build trust and rapport with clients.
the responsibilities include:
* revenue growth
* client retention
* client communication
* client onboarding
* client training
* account reviews
* problem resolution
* customer relationship development
* product usage optimization
* rentention and renewal management
* customer feedback
* cross-department collaboration
* reporting and strategy development