Location: in-office, cuernavaca, morelosemployment type: full-timeadvanced english requiredabout the rolewe are looking for a proactive and detail-oriented hr & recruitment assistant to join our growing team.in this role, you will support both recruitment and hr operations, helping us attract top talent while ensuring a smooth and positive employee experience.if you're organized, people-focused, and eager to grow your career in human resources, we'd love to hear from you.key responsibilitiesrecruitment support- post job openings on job platforms- screen resumes and identify qualified candidates- schedule interviews and coordinate with hr manager- communicate with candidates throughout the hiring process- maintain accurate records in the applicant tracking system- assist with onboarding and new hire documentationhr administration- prepare letters and assist with hr documentation- track attendance, leave, and employee information- respond to basic employee inquiries and provide hr support- assist with employee engagement initiatives and events- support training coordination and internal programswhat we're looking for- bachelor's degree in human resources, psychology, or related field- 5+ year of experience in hr and recruitment (preferred)- english level c1 +- strong organizational and multitasking skills- excellent communication and interpersonal abilities- high level of confidentiality and professionalism- proficiency in microsoft office and google suitewhy join us?- opportunity to grow within a dynamic bpo team- supportive and collaborative work environmentwhat we offer· 12 vacation days· 15 days christmas bonus (aguinaldo)· 25% vacation bonus (prima vacacional)· imss/ afore/infonavit· training and onboarding support· a positive and collaborative work environment· additional productivity bonuses· access to the zen zone, a space to relax and recharge