For 80 years, murata electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art products than you may imagine. Additionally, we enable other global companies to turn their visions into reality – from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics. Our past innovations drive today's technology – and our present innovations are shaping tomorrow's.
whatever the future holds, you can be sure that murata will be a part of it.
why consider this job opportunity
provide excellent customer service to assigned accounts regarding purchase orders and material requests, maintain the integrity of the customer portfolio, and strive for complete customer satisfaction. Serve as a liaison between the customer service, sales, logistics, and factory departments. Responsible for maintaining the backlog of customer orders.
workplace policy
hybrid
what to expect (job responsibilities)
* manage end-to-end logistics processes, ensuring on-time delivery and customer satisfaction while applying corrective actions when necessary.
* process and manage customer orders in the applicable systems, including payment verification and order release follow-up.
* maintain strong customer relationships through proactive communication and effective issue resolution.
* analyze forecasts, kpis, inventory levels, and customer demand fluctuations to prevent supply chain disruptions and avoid line stoppages.
* conduct negotiations and coordinate pricing updates, system corrections, and special credits while monitoring negative profit margins.
* prepare and deliver periodic reports, including backlog, chip reload, and payment order reports, as required by customers or management.
* monitor logistics and import regulation changes, investigate damaged shipments, and implement actions to minimize losses and operational impact.
what is required (qualifications)
* results-oriented
* teamwork
* initiative and proactivity
* commitment
* self-control
* organization
* interpersonal and communication skills
* analytical
* customer-oriented
how to stand out (preferred qualifications)
* bachelor's degree in international business, foreign trade, economic administration or related field.
* 1 to 2 years of experience in planning, purchasing, materials control, or customer service in the electronics industry.
* fluent in spoken and written english. Able to conduct conferences with internal and external clients.
* advanced microsoft excel skills.
* microsoft office skills.
* extroverted personality.
* ability to interpret forecasts and kpis.
* analytical skills.
* availability for occasional travel.
imagine the possibilities as a member of murata's innovative global team.
be an innovator - join murata!
murata offers competitive compensation and comprehensive benefits.
equal opportunity/affirmative action employer - m/f/disabilities/veterans