Job title: office manager
location: tijuana, baja california, mexico
about us:
rescore clinic is a leading regenerative medicine clinic in tijuana, dedicated to providing innovative and effective treatments to our patients. We are seeking a highly organized and experienced office manager to join our dynamic team and ensure the smooth and efficient operation of our clinic.
position summary:
the office manager will be responsible for overseeing the daily administrative and operational functions of the clinic, providing essential support to both patients and staff. This role requires a proactive, detail-oriented individual with strong leadership and communication skills, capable of managing diverse responsibilities in a fast-paced healthcare environment.
key responsibilities:
* manage and monitor crm tasks and notifications, ensuring timely follow-up.
* generate patient invoices, process payments, and manage collections.
* answer and direct all incoming phone calls during business hours.
* handle cash payments, including currency exchange and daily bank deposits.
* order and process payments for medical passes.
* maintain optimal inventory levels of consumables, medications, food, and gift bags.
* ensure all treatment protocols are accurately quoted to patients.
* process daily payments as required.
* maintain cleanliness of the office and manage trash disposal.
* receive and organize materials and pharmacy supplements.
* procure supplies from various vendors (e.g., costco, smart & final, office depot) as needed.
* travel to san ysidro for mailing tests and collecting packages from the po box.
* update and maintain the profit and loss spreadsheet weekly, generating monthly financial reports with income specified per patient and per treatment.
* process vendor and employee payments according to schedule.
* communicate daily with the clinic owner and general director/administrator.
* schedule patient appointments efficiently.
* collect payments over the phone for tests and deposits.
qualifications:
* bachelor's degree in administration or accounting.
* experience in an office management role, preferably within the health sector (is a plus).
* bilingual proficiency (spanish and english) is essential.
* proven negotiation skills.
* strong organizational and multitasking abilities.
* excellent communication and interpersonal skills.
* proficiency in crm software, accounting software, and microsoft office suite (especially excel).
employment type: full-time
schedule: monday to friday, 9:00 am - 5:00 pm, with occasional saturdays in exceptional situations.
to apply:
please submit your resume and cover letter to we look forward to hearing from you.
tipo de puesto: tiempo completo, por tiempo indeterminado
sueldo: a partir de $25,000.00 al mes
beneficios:
* descuentos y precios preferenciales
* estacionamiento gratuito
* opción a contrato indefinido
lugar de trabajo: empleo presencial