*company description*
uplift's mission is to empower businesses through strategic nearshoring solutions, we enable us companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the global marketplace. Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.
*responsibilities*:
- answer incoming calls in a professional and courteous manner.
- greet callers and provide them with necessary information or assistance.
- transfer calls to appropriate departments or individuals as needed.
- take messages accurately and relay them to the appropriate recipients.
- provide basic technical support or troubleshooting assistance over the phone.
- maintain accurate records of calls and messages.
- assist in maintaining phone system equipment and ensuring its proper functioning.
- handle inquiries and resolve issues promptly and effectively.
- follow company policies and procedures regarding phone etiquette and customer service.
*qualifications*
- previous experience in a customer service or phone operator role preferred.
- excellent verbal communication skills.
- strong interpersonal skills and ability to interact with callers professionally.
- good organizational skills and attention to detail.
- ability to remain calm and composed under pressure.
Tipo de puesto: tiempo completo
sueldo: $10,000.00 - $20,000.00 al mes
lugar de trabajo: empleo presencial