What You’ll Do (Impact Areas)
IT–Business Partnership & Demand Governance
* Act as the primary liaison between IT and HR, Legal, and EHS stakeholders.
* Govern demand intake, prioritization, and value realization with a focus on automation and simplification.
* Challenge business requirements to eliminate non-value-added activities and manual dependencies.
* Support business case development aligned to:
o Productivity gains
o Risk reduction and compliance
o Cost optimization
o Employee experience improvements
* Ensure alignment with enterprise architecture, data governance, and security standards.
Process Simplification & Intelligent Automation
* Lead initiatives to simplify, standardize, and digitize core processes across:
o HR (hire-to-retire, payroll, talent management)
o Legal (contract lifecycle management, compliance tracking)
o EHS (incident management, audits, regulatory reporting)
* Identify and eliminate redundant or fragmented workflows.
* Drive adoption of:
o Workflow automation tools (e.g., Power Automate, BPM)
o RPA and low-code platforms
o Digital forms and self-service capabilities
* Promote an “automation-first” mindset across functions.
AI & Digital Product Enablement
* Lead the design and deployment of AI-powered solutions, including:
o HR chatbots and virtual assistants
o AI-driven contract analysis and risk detection
o Predictive analytics for EHS incidents and compliance risks
* Drive Proof of Concepts (POCs) and scale successful use cases.
* Collaborate with data science and architecture teams to ensure secure and scalable AI adoption.
* Partner with Product Owners to deploy digital and AI solutions across LATAM.
Data Strategy & Advanced Analytics
* Define and execute data strategies for HR, Legal, and EHS, including:
o Data governance and standardization
o Master data management
o Data quality and ownership frameworks
* Enable a hub-and-spoke data architecture for advanced analytics and AI.
* Promote adoption of data insights including:
o Workforce analytics
o Legal risk exposure metrics
o EHS compliance and performance indicators
* Position data as a strategic business asset.
User Adoption, Change Management & Value Realization
* Lead change management strategies to drive digital adoption and mindset shifts.
* Coordinate UAT, go-live readiness, and hypercare support.
* Define and track value realization metrics such as:
o Reduction in manual effort
o Cycle time improvements
o Automation rate
o User satisfaction
* Ensure sustained adoption and optimization of digital solutions.
Stakeholder Engagement & Enablement
* Build strong relationships with HR, Legal, and EHS leadership teams.
* Act as a trusted advisor in digital transformation initiatives.
* Enable co-creation of high-impact digital and AI use cases.
* Bridge global strategies with regional execution needs.
What Success Looks Like
* Achievement of key KPIs such as:
o Reduction in manual processes and cycle times
o Increased automation rates
o Adoption and usage of digital/AI solutions
* Delivery of measurable business value:
o Improved operational efficiency
o Enhanced compliance and risk management
o Strong employee and stakeholder satisfaction
* Demonstrated behaviors:
o Trusted advisor to business leaders
o Proactive identification of optimization opportunities
o Strong collaboration across IT and business functions
Core Competencies
* Strategic thinking and digital transformation mindset
* Strong business acumen in HR, Legal, and/or EHS processes
* Data-driven decision-making and analytics capability
* Knowledge of AI, automation, and digital product frameworks
* Process simplification and continuous improvement focus
* Stakeholder management and influencing skills
* Effective communication across technical and non-technical audiences
* Ability to balance strategic vision with hands-on execution
What You Bring (Qualifications)
* Bachelor’s degree in Information Technology, Business, Engineering, or related field
* 5–8+ years of experience in IT, Digital, or Business Technology roles supporting corporate functions
* Proven experience in:
o IT demand management and governance
o Value realization and business case development
o Process automation and digital transformation
* Hands-on experience with:
o Data analytics and governance
o AI-driven or automation solutions
* Experience in multi-country or regional environments (preferred)
* Knowledge of tools such as:
o Workday, TMF, ADP
o Enablon, Cority (preferred)
* Fluent in English (additional languages such as Spanish/Portuguese are a plus)
Work Model & Travel
* Location: LATAM (Hybrid model preferred, based on business needs)
* Travel: Occasional regional travel (as required for project implementation and stakeholder engagement)
* Flexible work arrangements supported based on role requirements
Our Commitment to You
* Opportunities to lead and shape digital transformation across LATAM
* Exposure to cutting-edge AI and automation initiatives
* Inclusive, collaborative, and innovation-driven environment
* Career development and growth opportunities within a global organization
* Recognition programs and leadership development pathways
* Commitment to diversity, equity, and inclusion across all operations
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