*about this opportunity*:
*what you will do*:
- provide comprehensive technical assistance for information and communication technology (ict) systems, along with software and hardware components.
- develop comprehensive training manuals and formulate other essential technical documents.
- efficiently respond to queries through phone calls, instant messaging, or web tickets.
- facilitate logging of tickets for incidents and service requests on behalf of it users.
- conduct technical training for it users.
*the skills you bring*:
- engineering students planning to graduate by *
- advanced english skills
- it support.
- computer maintenance.
- microsoft windows.
- asset management.
- computing.
- hardware support.
- performance tuning.
- microsoft office skills.