Your role & responsibilities
* coordinate with the traffic area to update the customer and customs broker contact matrix for document distribution.
* ensure compliance with customer guidelines related to delivery issues (sending asn, sending documents, on time delivery).
* reconciliation of accruals with customers; ensure resetting of accruals at year-end/beginning of the year.
* monitor delivery performance with customers through their portals; periodic evaluation of customer scorecards.
* registration, analysis and dispute of customer debits (demurrage, demurrage, under-shipment, cubage, false freight, among others).
* analysis and solution of incidences in overdue customer portfolio; coordination with accounts receivable
your skills & strenghts
* bachelor's degree / industrial engineering
* language (english / spanish)
* minimum 1-2 years of experience in a similar position (automotive industry).
* sap (mm modules).
* communication, analytical and organizational skills.
* motivated, customer and detail oriented.
do you have any questions?
mara.carolina.resendiz@mahle.com #j-18808-ljbffr