*job title*:field service technician - medical equipment - guadalajara
*field service technician - imaging medical devices - guadalajara*
the fst's goal is to s upport the technical needs of philips customers, providing maintenance and installation to healthtech products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value.
work under pressure is a frequent aspect of the job as eventualities and hurries occur very often.
*your role*:
- responsible for maintenance and operation of imaging medical equipment.
focus on first time right ensuring there is a clear action plan & preparation, with parts (if required), and diagnosis before the onsite visit.
- keep a record of every client visit according to philips procedures.
visits, spare parts, equipment diagnostics, equipment history records, are necessary to maintain a good quality service.
- maintain a good relationship with clients p roviding technical support, troubleshooting & escalation support to customers, communicates solutions or actions, take ownership, and act in accordance with our regulatory guidelines.
- l argely works independently within the philips health tech products trained on.
*you're the right fit if*:
- you've acquired some previous experience in medical equipment maintenance, specifically with image and radiopharmaceutical (cyclotrone)/nuclear medicine equipments.
- you have a bachelor's degree in engineering, electronic systems engineering, mechatronics, instrumentation and control engineering, biomedical or medical electronic.
- your skills include competent it/network diagnosis/system connectivity/remote service essential.
your work schedule will be mon - fri from 8:30am to 5:30pm and you'll be mainly supporting hospital san javier.
however, is essence this is a field role and frequent travelling might be needed.
company relocation benefits *_will not _*be provided for this position and you're expected to be based in or willing to rellocate to guadalajara *.
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*about philips*
we are a health technology company.
we built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
do the work of your life to help improve the lives of others.
- learn more about our business.
- discover our rich and exciting history.
- learn more about our purpose.
- read more about our employee benefits.