Job description
overview
we are looking for a regional sales manager (rsm) in mexico, responsible for developing and maintaining strong, long-term relationships with a company's most important clients, ensuring their satisfaction by deeply understanding their needs, proactively proposing solutions, and actively managing their accounts to maximize revenue and loyalty within the customer portfolio; essentially acting as the primary point of contact for all key client matters.
responsibilities
* relationship building:
establish and maintain strong, trust-based relationships with key decision-makers at construction companies, rental fleets, and industrial clients.
* customer needs analysis:
understand client operations, project requirements, and business goals to recommend mobile elevated work platform (mewp) solutions that fit their needs.
* strategic account planning:
create account plans to grow business with existing clients, identifying upsell opportunities for equipment, service packages, and training.
* proactive solution provision:
anticipate client needs and present tailored mewp solutions that improve productivity, safety, and operational efficiency.
* contract negotiation:
lead negotiations on equipment sales, rentals, and service agreements, ensuring mutually beneficial terms and fostering long-term partnerships.
* customer satisfaction management:
monitor client satisfaction, resolve concerns quickly, and maintain a high level of service quality.
* stakeholder management:
collaborate with internal teams—including operations, service, marketing, and product specialists—to ensure seamless delivery and support for client requirements.
* reporting and analysis:
track key account metrics, prepare performance reports, and identify areas to drive revenue growth and client success.
experience
* proven sales experience with a track record of success in managing high value with customer accounts in equipment rental or oem sales.
* excellent communication and interpersonal skills to build strong relationships with clients.
* strong analytical skills to identify customer needs and opportunities.
* strategic thinking and ability to develop effective account plans.
* negotiation skills to secure favorable contracts with key clients.
* in – depth knowledge of the industry and competitive landscape.
* proficiency in crm systems (salesforce) and sales tools.
* bachelor's degree required or equivalent experience.
* up to 75% of travel required
* position can work remote when necessary
* reports to director of sales
job type: full-time
willingness to travel:
* 50% - 75% travel