Air operations executive
*location*: benito juárez, mexico city (cdmx)
about the company
we are a global leader in logistics and supply chain solutions, specializing in freight forwarding and international air, ocean, and ground transportation services.
with a strong international network, advanced technology, and experienced professionals, we deliver efficient operations, regulatory compliance, and outstanding customer service worldwide.
we foster a collaborative, dynamic, and results-oriented work environment that promotes professional growth and continuous improvement.
position overview
key responsibilities
- manage end-to-end air freight shipments (import and export)
- coordinate bookings with airlines and logistics providers
- track shipments and provide status updates to customers
- review and prepare shipping and customs documentation
- maintain communication with customers, overseas agents, and internal teams
- resolve operational issues and ensure service-level compliance
- monitor and achieve operational kpis and internal process requirements
*requirements*:
- 1 to 3 years of experience in freight forwarding operations (air and/or ocean freight)
- experience managing end-to-end logistics processes
- advanced english proficiency (required) for daily interaction with teams in the united states and canada
- knowledge of logistics documentation and international trade procedures
- strong organizational, communication, and attention-to-detail skills
compensation & benefits
- competitive base salary
- social security coverage
- 30 days of christmas bonus (aguinaldo)
- 12 vacation days in accordance with mexican labor law
- 50% vacation premium
- grocery vouchers
- savings fund
- life insurance
- major medical insurance
- dental and vision plan
- electronic discount platform
- wellness programs
- funeral assistance
- savings account program
- employee discounts and partnerships
- paid leave benefits
work schedule
- hybrid work model: monday to friday
- 4 days in the office and 1 day working from home
- flexible schedule aligned with international operations
sueldo: $19,* - $24,* al mes
beneficios:
- caja de ahorro
- descuentos y precios preferenciales
- horarios flexibles
- opción a contrato indefinido
- seguro de gastos médicos mayores
- seguro de vida
- trabajo desde casa
- vales de despensa
pregunta(s) de postulación:
- ¿tienes experiência gestionando embarques aéreos internacionales end-to-end (desde booking hasta entrega final)?
- describe brevemente qué tipo de operaciones aéreas has manejado (importación, exportación, ambos, volúmenes, tipo de carga).
- ¿has trabajado en inglés con clientes, aerolíneas o agentes internacionales?
(describe el tipo de interacción (correos, llamadas, juntas).
- ¿tienes experiência directa coordinando con aerolíneas, agentes overseas o proveedores logísticos?
- ¿qué documentos y procesos manejas en operaciones aéreas?
(ej. Awb, hawb, mawb, tracking, booking, customs docs).
- ¿cuál es tu expectativa económica mensual ?
- ¿tienes disponibilidad para trabajar en horarios alineados a operación con usa?
escolaridad:
- licenciatura terminada (deseable)
idioma:
- inglés (obligatorio)
lugar de trabajo: remoto híbrido en benito juárez, cdmx