The senior account manager will lead the end-to-end strategy for a portfolio of smb and mid-market clients at blip, driving sustainable growth, retention, and revenue maximization. This role acts as a trusted strategic partner, identifying expansion opportunities, influencing client decision-making, and aligning commercial initiatives with both client and company business objectives.
key responsibilities
* manage a portfolio of 20 to 40 key accounts, focusing on growth, profitability, and retention.
* define and execute advanced account strategies, with a mid- to long-term perspective.
* identify, develop, and close upselling, cross-selling, and expansion opportunities within the assigned accounts.
* build strong relationships with senior stakeholders and decision-makers on the client side.
* lead complex negotiations, including renewals, contract expansions, and strategic agreements.
* develop and present robust business cases, incorporating financial analysis, roi, and impact projections.
* monitor and optimize account performance through kpis, forecasting, and revenue analysis.
* collaborate cross-functionally (sales, finance, product, customer success) to ensure effective execution of strategies.
* proactively identify risks within the portfolio and design mitigation and contingency plans.
* generate actionable insights and share best practices to elevate overall commercial performance.
* act as a reference point in solving complex business challenges, with a consultative and results-driven approach.
key requirements
* 5+ years of experience in b2b sales, preferably within technology or digital solutions.
* proven experience managing strategic accounts (mid-market or enterprise).
* strong track record of meeting or exceeding revenue targets.
* experience in complex negotiations and consultative sales cycles.
* advanced proficiency in excel and commercial analytics/forecasting tools.
* based in mexico city.
* availability to travel.
* strong business acumen, financial analysis skills, and strategic thinking.
* strategic thinking and results orientation
* consultative approach with a strong customer focus
* advanced negotiation and stakeholder management
* resilience and adaptability in dynamic environments
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