Job description
hoa assistant managers play a pivotal role in our department, overseeing administrative areas and coordinating policies. Their main function lies in planning, controlling payments, contracts, equipment, and supplies. Additionally, they must maintain a constant focus on the needs of residence owners to foster a positive relationship.
key responsibilities include:
* coordinating monthly maintenance fee collections from owners.
* preparing and executing capital projects (capex).
* managing service payments for owners.
* coordinating monthly vendor/supplier payments.
* renewing hoa services contracts through analysis and organization.
* handling payroll management through software.
* granting access for suppliers, vendors, and external services.
* communicating official announcements to the team.
* setting up accounts and guiding owners through the hoa application process.
* following up on shutter installations and contents safekeeping during hurricane season.
* assisting in the coordination and preparation of the annual hoa assembly.
* scheduling preventive maintenance checkups with suppliers.
critical skills & qualifications
* ability to work under pressure.
* teamwork.
* accuracy in work performance.
* excellent verbal communication skills.
* responsibility and compromise.
* punctuality and good personal image.
* multitasking ability.
* leadership and management skills.
* service-oriented attitude.
* knowledge of all hoa owners' general information and preferences.
* fluent english language proficiency.
* proficiency in managing office, opera, knowcross, e-sasa, salto systems, and abhril.
* understanding of procedures related to hoa, reception, housekeeper, food and beverages, concierge, pbx, reservations, transportation.