W abb pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard - dla ciebie, twojego zespołu i całego świata. Jako globalny lider dajemy ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w abb nigdy nie będziesz działać sam. Zarządzaj tym, co porusza świat.
Stanowisko to podlega:
is application monitoring & automation manager
*what we believe in*
at abb, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
*your role and responsibilities*
the work model for the role is*:hybrid/remote*
this role is contributing to the is core function globally.
*you will be mainly accountable for*:
- involves and proactively supports the installation, management, maintenance, and optimization of the service for their own area of responsibility and cross-functional processes related to is services.
- reviews requirements and specifications and identifies those that require action within their scope of responsibility.
- installs and tests new versions and investigates and coordinates the resolution of potential and actual service problems.
- prepares and maintains operational documentation for the system services and advises on the correct and effective use of the services.
- diagnoses faults and records and reports the results of tests.
- works closely with suppliers providing a part of the service and validates suppliers’ performance in accordance with contract terms.
- engages proactively with suppliers to resolve incidents, problems, or unsatisfactory performance and implements supplier management related service improvement initiatives and programs.
- monitors and reports on supplier performance and customer satisfaction.
*qualifications for the role*
- 8+ years of relevant experience in monitoring services.
- bachelor's degree in computer science, engineering; or related work experience.
- certification or knowledge in any platforms: elastic, dynatrace, grafana, azure monitor, aws cloudwatch, google cloud operations suite (formerly stack driver).
- (optional) any certification in programming languages, cloud platforms, infrastructure, networking, systems engineering.
- (optional)implement and manage event management systems (aiops) such as moogsoft, big panda, or itom to streamline incident management and automation.
*more about us*
*abb group | helping industries outrun - leaner and cleaner — abb group*: