Overview
manager financial crime - investigative reporting role at hsbc. Role to manage a team of investigators (generally 8-12) conducting investigations in accordance with the investigative reporting instructions.
responsibilities
* lead and direct investigators to ensure processes are implemented in accordance with procedures and that written products are produced in a timely manner.
* effectively and timely investigate assigned cases in line with reporting requirements and service level agreements. Case types may include: transactions from monitoring systems (including dra), fc-unusual activity reports, escalated screening matches, cross-border referrals, and escalated cases from fraud operations.
* identify financial crime risks and ensure mitigation where appropriate.
* ensure high-quality investigative assessments and final products (investigation reports or closing summaries) with complete documentation in the case file.
* provide appropriate review recommendations, including referrals for sar filing, referrals to other investigations teams (e.g., complex or major investigations), or seeking sme advice when needed.
* identify and complete referrals for action (e.g., exit, and kyc/cdd refresh referrals).
* interact with stakeholders including other investigations teams and csem secretariat to manage financial crime risk per procedures.
* provide information on completed investigations to senior management and internal stakeholders for risk management as appropriate.
* deliver training modules after accreditation to support embedding in the continuous training programme.
* collaborate with transaction monitoring operations, fraud operations and name screening teams, providing feedback where appropriate.
* conduct regular team meetings, huddles, and 1:1 sessions to review performance and support personal development planning.
requirements
* universal banking experience across retail, commercial and banking and markets
* money laundering investigations experience
* familiarity with the universal case management (ucm) system and banking core customer data management systems
* experience identifying activity indicative of financial crime risk (e.g., money laundering, terrorist financing)
* strong critical thinking and analytical skills with ability to make risk-based decisions supported by rationale
* experience conducting investigations/analysis into customer activity and drawing inferences from kyc/cdd data
* experience in writing reports and communicating conclusions clearly
* strong organizational and collaborative skills in cross-border and matrix environments
* acams or ica certificate/diploma, or equivalent qualifications
* strong communication, interpersonal and influencing skills
* adaptable to change
hsbc is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We encourage applications from all suitably qualified persons irrespective of gender, ethnicity, religion, disability, or other legally protected characteristics.
personal data held by the bank relating to employment applications will be used in accordance with our privacy statement, available on our website.
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